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It's time to say goodbye

It is with the heaviest of hearts that the decision has been made to close Milk Diamonds.

A combination of challenges—the algorithms, the cost of living crisis, ever-rising expenses, and increasing competition—has brought us to this point.

It must also be said that I’m tired. The fight to keep going has been long and relentless. Every hurdle has been met with determination, but the time has now come to step back. It feels right to bring things to a close while we can still do it properly—with care, clarity, and kindness.

As of now, the website has been closed to new orders. For those who have already placed an order but are yet to send in their inclusions, we kindly ask that they are posted as soon as possible.

All existing customers will be contacted by email shortly, with full details of timescales and next steps.

Once the final orders have been completed, remaining stock will be offered at reduced rates to our existing customers, and any unused milk samples that remain in our care will be available to request to be returned.

This is an incredibly difficult time for both myself and Laura. Running a business has been an entirely new journey for us—one we had never set out on before, and certainly never imagined closing. We would ask for your patience and kindness while we find our way through this unfamiliar process.

My heartfelt thanks go to Laura—for her years of dedication, her unwavering friendship, and her constant support. None of this would have been possible without her, and I will be forever grateful.

And to every single person who has supported us—whether as a customer or a follower—thank you. Milk Diamonds has never been a conventional business. Through the most frightening and uncertain times, you stood by us. You showed up for my family with love, compassion, and so much generosity. You helped us carry on when it felt impossible, and you cheered the loudest when Bertie finished treatment. Your kindness will never be forgotten.

Once the doors have fully closed, and the memories of this time are allowed to be unpacked, a deep sense of pride will be felt—for all that was created, shared, and achieved.

With love and gratitude,
Tanya xxx